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CRM & Marketing Automation · Malaysia

Turn more of your leads into customers, automatically.

CRM setup, WhatsApp and email automation and lead scoring that follow up every enquiry in minutes.

Get a Free Consultation Call +603-8873 9821
Customer reading an automated follow-up message on a smartphone

Why It Matters

CRM & Marketing Automation built around revenue.

Many businesses spend heavily to generate leads, then lose them to slow follow-up. An enquiry that waits a day for a reply is far less likely to convert than one answered within minutes.

We set up the CRM, connect every lead source, build automated WhatsApp and email journeys and give your sales team a clear pipeline. Then we feed sales outcomes back to Google and Meta so your ads learn which leads actually buy.

  • HubSpot, Zoho and Salesforce setup and migration
  • WhatsApp Business API and email journeys
  • Closed-loop reporting from ad click to revenue

What's Included

Everything you need, in one team.

Pick the full programme or the pieces your in-house team needs help with.

  • CRM setup

    Pipelines, properties, permissions and data migration in HubSpot, Zoho CRM or Salesforce.

  • WhatsApp automation

    Instant replies, appointment reminders and follow-ups through the official WhatsApp Business API.

  • Email journeys

    Welcome series, nurture sequences and re-engagement campaigns with clear opt-in management.

  • Lead scoring

    Rules that surface sales-ready leads and route them to the right person instantly.

  • Integrations

    Website forms, ad platforms, e-commerce stores and booking tools connected to one record.

  • Closed-loop reporting

    Revenue by channel and campaign, plus offline conversions sent back to ad platforms.

Meekia strategist leading a digital marketing strategy workshop with sticky notes

4 weeksfrom audit to live, optimised campaigns

How We Work

From your data to a growth plan.

The same four steps on every engagement, whether you start with one channel or all seven. No long lock-ins, no black-box reporting.

  1. Audit & Discover Weeks 1–2

    We review your ad accounts, website, tracking, CRM and competitors, and interview your sales team. You get a clear picture of where revenue is being lost.

    • Full-funnel marketing audit
    • Tracking and data health check
    • Competitor and keyword benchmark

  2. Strategy & Forecast Week 3

    We choose the channels that pay back first, set targets for leads, cost per lead and revenue, and agree on the dashboard we will report from.

    • Channel plan and budget split
    • Lead and revenue forecast
    • Agreed KPIs and reporting

  3. Launch & Optimise Week 4 on

    Campaigns, content and automations go live. We test creative, keywords and landing pages every week and shift budget to what converts.

    • Campaign build and launch
    • Weekly testing and optimisation
    • Landing page improvements

  4. Report & Scale Monthly

    One clear report on what was spent, what it produced and what we will do next month. When a channel proves itself, we scale it.

    • Monthly performance review
    • Quarterly strategy session
    • Scaling plan for winning channels

Client Voices

Business owners, in their own words.

From single-outlet cafés to regional B2B suppliers, here is what working with Meekia looks like.

Qualified leads 3.2×

“We used to receive reports full of impressions. Meekia gives us one page: leads, cost per lead and revenue. Our directors actually read it now.”

Jason L.

Marketing Director, industrial B2B supplier, Shah Alam

ROAS 4.1×

“Our XHS content finally sounds like our customers, not a translation. Chinese-speaking shoppers are now one of our strongest segments online.”

Michelle T.

Founder, fashion e-commerce brand, Kuala Lumpur

First reply in 4 minutes

“The WhatsApp automation paid for itself in the first intake. Every enquiry gets an answer in minutes, even late at night.”

Aisyah R.

Head of Admissions, private college, Kuala Lumpur

+68% Maps directions

“Nine outlets, nine Google profiles, all finally consistent. Our newer outlets are getting found by people nearby.”

Kelvin W.

Operations Director, F&B group, Klang Valley

FAQ

CRM & Marketing Automation FAQs

Can't find your answer? WhatsApp our team at +6010-3776 3119 or call +603-8873 9821.

Which CRM do you recommend?

For most SMEs we recommend HubSpot or Zoho CRM. The right choice depends on your sales process, team size and budget. We are platform-neutral.

Is WhatsApp automation allowed?

Yes, through the official WhatsApp Business API with customer opt-in and approved message templates. We do not use unofficial bulk-messaging tools.

Is my customer data safe?

We follow Malaysia's Personal Data Protection Act (PDPA) principles, use role-based access and only collect data with clear consent.

How long does a CRM setup take?

A standard setup with lead capture, pipelines and a few automated journeys typically takes four to eight weeks.

Related Services

Works even better together.

Most clients combine two or three services so every channel shares the same data and goals.

All Services
  • 01

    SEO & Local SEO

    Technical SEO, content and Google Business Profile work that turns searches in Malaysia into enquiries.

    OrganicLeads from organic search

  • 02

    Google Ads & SEM

    Search, Performance Max, Shopping and YouTube campaigns built around cost per lead and return on ad spend.

    Paid searchCost per qualified lead

  • 03

    Social Media Advertising

    Facebook, Instagram, TikTok and LinkedIn ads with creative made to stop the scroll and convert.

    SocialReturn on ad spend

  • 04

    Xiao Hong Shu (XHS) Marketing

    Account setup, native content, KOC seeding and ads on Xiaohongshu (RED) for Malaysian and regional audiences.

    XHSSaves, searches and store visits

  • 05

    Programmatic Advertising

    Display, video, CTV and audio bought through DSPs with first-party data, brand safety and clear attribution.

    ProgrammaticCost per incremental visit

  • 07

    Marketing Outsourcing

    A senior strategist plus channel specialists working as your marketing department, for less than one full-time hire.

    OutsourcingPipeline per ringgit

Free Consultation

Let's find what grows your revenue first.

  • 30 minutes with a senior strategist, not a sales rep
  • A first look at your ads, SEO and tracking
  • A written recommendation within two business days
+603-8873 9821 hello@meekia.asia

We reply within one business day.